Q: How long is the delivery time?
A: It normally takes around 7-13 working days to reach you within Standard Shipping, and around 3-8 working days within Expedited Shipping.
Shipping time does not include 1-2 days processing times required to process your order from the date your order is placed.
GSouSnow ensures that your items are delivered to the shipping address provided at checkout. However, once your local postal service marks the package as delivered, we are not responsible for any loss or theft. Please make sure your delivery location is safe and secure.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
Q: Custom Tax or Duty
A: Expedited Shipping may incur customs duties or taxes in USA and certain European regions. Please note that we do not cover or reimburse these charges.
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