We hope you love what you ordered! But just in case you're not 100% satisfied, we've made the process super easy for you.We accept returns postmarked within 30 days of the original purchase date.

How Do I Return or Exchange an Order?

  • Your satisfaction is of utmost importance for us. Upon the arrival of your order, we suggest you open and check your package. Please try them on as soon as possible without washing them and removing the tags.
  • Returns are super simple with gsousnow.com.email to service@gsousnow.com to process a return/exchange.


Are there any charges for return:

  • If it is not the quality problem, we are not responsible for the charges of the return/exchange shipping.
  • Original shipping charges are non-refundable.
  • You are responsible for the charges of the return/exchange shipping.


Important:

  • To be eligible for a return, your items must be unused and in the original condition.
  • Please send us your return request within 7 days upon receiving the parcel.
  • When returning or exchanging items, customers must use a trackable shipping service.
  • Any promotional gifts received must be included in the returned items, otherwise, the retail price of the promotional gift will be deducted from the refund.
  •  Your refund credit will automatically be applied to the original method of payment, within 3 working days once your return is received and inspected.


We Will Issue a Full Refund for any Defective, Damaged or Mis-Shipped Items.